Privacy Notice
LockTech Solutions respects your privacy and handles personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173).
What we collect
When you send an inquiry or place an order request on this website, we collect the details you enter: your name, email address, phone number, and, where you provide them, your company, city or area, delivery address, the products you are interested in, and your message. To protect the site against abuse, we also record basic technical information such as your browser type.
Why we use it
- To respond to your inquiry and give you a quote.
- To confirm and arrange your order, delivery and installation.
- To provide warranty and after-sales support.
- To keep records that the law requires, such as sales records for tax purposes.
We do not sell your information. We share it only with people who help us deliver your order (for example, delivery or installation partners) and with authorities when the law requires it.
How long we keep it
- Inquiries that do not lead to an order: up to 2 years after our last contact.
- Orders: 5 years after the order, as required for tax records. After that, your name and contact details are removed.
- Technical information such as browser type: up to 1 year.
Your rights
You may ask to see, correct or delete your personal information, or object to how we use it. Where the law requires us to keep a record (such as orders within the tax period), we will keep only what is required and use it only for that purpose.
Contact us
For privacy questions or requests, call 0927 481 6526 or message us on Facebook. [Dedicated privacy contact email and Data Protection Officer to be added.]
Last updated: 8 October 2026 (draft)